Return / Shipping

Free Shipping On Orders Over $50!

Why let shipping get in the way of you and fabulous new shoes…Purchase $50 or more and your order ships free. Offer applies only to orders shipped to addresses in the contiguous United States via our standard shipping method.

 

Standard Shipping Method

All orders will be shipped using USPS and are delivered 3-5 business days from order shipment. Most items are available to ship 1-4 business days after receiving your order. For orders that contain multiple items, you may receive each item separately, on different dates, as Shoe Land ships from both its Warehouse and its Retail Stores. Please double check your address very carefully. Many orders ship quickly, and we can not change the address once your order has shipped.

 

Standard Shipping Rates

Our shipping rates are based on a flat fee of $12.99 for all orders under $50.00 (before shipping and taxes).  Shipping is free on all orders over $50.00 (before shipping and taxes).

International Orders

Shipping to Canada will cost $20 and $45 to any other international country. No returns or exchanges on international orders.

Sales Tax

Residents of Florida and Georgia will be billed for state sales tax as follows:

  • Florida ship-to addresses: 6%
  • Georgia ship-to addresses: 4% state tax plus any applicable county tax

For Returns: 

Please call us at 407-812-1700 if you have any questions regarding returns. Please return shoes in their original boxes.

Send returns to:

7503 Chancellor Drive
Orlando, FL 32809

PLEASE NOTE: We do not bill your card until your order ships, which can be up to 4 business days after your order is placed.

PLEASE NOTE: We are not responsible for lost or stolen deliveries. Please make sure your address is full and complete, and that you have a safe place for your package to arrive. If you are unsure of the security of your package being left at your front door, you must contact USPS to provide additional instructions or delivery request. We will not resend packages that are stolen or sent to the incorrect address.

PLEASE NOTE: We cannot change addresses for packages that have already shipped. Please make sure your address is complete and correct before placing your order.